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SpotCam Support Center
Set Up SpotCam
How do I setup my SpotCam HD for the first time?
How do I setup mobile and E-mail alerts?
How to register my SpotCam to another account?
What is SpotCam's return and warranty policy?
What's the meaning of SpotCam LED light?
Why I can't see the video in my browser?
SpotCam has been registered by other account, what should I do?
Why Motion Event Won’t Trigger During SpotCam HD Eva Pan/Tilt?
Why can't I connect my device to SpotCam Wi-Fi when installing SpotCam?
Is it normal to hear noise when watching SpotCam video?
How to view home vital information with SpotCam Sense series on your mobile or web page?
Why I can't hear my voice when using 2-way audio function?
Can I disable motion or audio detection when Alert is on?
What are the functions of the buttons on chime speaker of SpotCam Ring?
Can I use SpotCam Ring in outdoor environment?
Why can’t I hear the voice clearly from SpotCam Ring?
Why I can’t receive the notification of my SpotCam Ring?
What are the functions of the buttons on SpotCam Solo?
Why SpotCam Solo’s battery life is short?
What are those icons and buttons on camera placeholder in My SpotCam page?
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Cloud Service
What is SpotCam NVR Plan and how does it work?
How to apply coupon to enable optional cloud service?
How to make a film from my recording data?
How to make time-lapse video？
Why my SpotCam live video freeze after watching for a while?
What's the meaning of color bar on timeline in mobile app?
How to share SpotCam video with my family and friends？
Does SpotCam follow the UK Surveillance Camera Code of Conduct?
How to use SpotCam with Amazon Alexa voice service?
How to enable IFTTT service for my SpotCam?
How to use SpotCam with Nest Protect?
How to use SpotCam with Philips Hue?
How to turn off/on my SpotCam automatically when I am back home or going away?
How to use SpotCam with Line messenger?
What is "Visual Search" and how to use it?
What is sleep mode and how does it work?
How to automatically share or stop sharing the video when I’m back home or going away?
What is SpotCam Ring NVR plan and how does it work?
What is SpotCam Cloud Video AI Service?
How to display your SpotCam video on Amazon Echo Show or Echo Spot?
How to display your SpotCam video on Chromecast TV or Google Home Hub?
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Wi-Fi Connection
Why my SpotCam can't connect to WiFi?
How much of Wi-Fi bandwidth will SpotCam use?
Why my SpotCam connection keeps breaking up?
Is this normal to see breaks in recording bar? (blue bar breaks)
Why not all Wi-Fi in the list can be connected during SpotCam setup?
How to change the Wi-Fi setting of my SpotCam?
What characters can be used in Wi-Fi name (SSID) and password?
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SpotCam First Time Setup – Step by Step
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