2019-03-04 11:27
Title Lorem ipsum dolor sit

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste Link qui officia deserunt mollit

SpotCam Support Center

Can’t find the answer?

Submit a ticket

SpotCam has been registered by other account, what should I do?

17
Found this helpful Me Too
One SpotCam can only be registered by one account at a time, so if your SpotCam was registered earlier and not yet deactivated, then you can NOT register the SpotCam again with another account, and you will see warning message when you try to set up the registered SpotCam.

If you purchased a used SpotCam from someone else, most likely you will face above situation. You can try to contact the last owner of your camera and acquire the registered SpotCam account and password information, then log in with that SpotCam account to set up your SpotCam and put it online. Once it is online, you can then deactivate the camera when it is online so the camera will be reset, and you can then set up the camera again with your new SpotCam account.

If it is not possible to acquire the previously registered SpotCam account and password, then please follow this instruction to directly reset your SpotCam locally, then you will be able to register again with your new account as well.

As inconvenient as it may seem to be, we feel it is necessary to protect the ownership of the camera so even when a thief or intruder take away your SpotCam, all your video recording would still be stored on the cloud safe and sound and only you can access to them.

Subscribe to our newsletter for news and promos:

Follow us

CCPA READY GDPR COMPLIANT National-Level Cyber Security Certified

© SpotCam Co., Ltd. All Rights Reserved.